Emergency Repairs
Urgent Maintenance Instructions
In the event of an urgent repair required outside office hours, arrangements for repairs can be made directly. Please see list below of what constitutes an urgent repair under the Residential Tenancies Act
- A burst hot water service.
- A blocked or broken toilet system
- A serious roof leak
- A gas leak
- A dangerous electrical fault
- Flooding or serious flood damage
- Serious storm or fire damage
- A failure or breakdown of any essential service provided by the landlord or agent for hot water, cooking, heating or laundering.
- A failure or breakdown of the gas, electricity or water supply
- Any fault or damage that makes the rented property unsafe or insecure
- An appliance, fitting or fixture which is not working properly and causes a substantial amount of water to be wasted.
- A serious fault in a lift or staircase in the rented premises.
Urgent Maintenance Instructions
The following tradespeople who are to be contacted after hours ONLY IF the maintenance is of extreme urgency and is one of the above categories. Please Note: If you contact a tradesman and its not considered urgent you will be charged for there time.
Emergency Tradespeople:
| Plumber/Hot Water: | TJF Plumbing | 0411 100 696 (Tim) |
| Electrician: | GNJ Electrical |
0417 479 039 (Greg Taylor) |
| Locksmith: | API Security | 131 539 |
| Glazier: | Eltham Glass | 0419354858 |
| O’Brien Glass | 1800 645 011 |